All guests must present a valid Passport (for non-EU citizens) or a National ID/Driver’s License (for EU citizens) to complete the check-in process.
Guests must also show a debit or credit card under their own name upon arrival.
Guests aged 8 to 17 are allowed only if accompanied by an adult parent or legal guardian.
They cannot share rooms with guests outside their own party.
Children under 8 years old cannot be accommodated, even in private rooms.
Groups considerations: For groups of 4 guests or more, a security deposit of €30 per person in one card transaction only is required.
For groups between 4 and 11 guests, the deposit is payable upon arrival, for groups of 12 guests or more, the deposit needs to be paid by card, and a payment link will be sent to your email address 2 months before
The check-in date, failing on the deposit payment may cause the cancellation of your reservation.
The deposit will be held until the check-out date; it will be non-refundable in case of a cancellation or a modification that reduces the original group size more than 50% within 1 month before the check-in date.
The deposit is refundable upon check-out if the hostel rules were followed and subject to a damage inspection of the accommodation.
Please note that towel is not included in the rate (except for private rooms).
There is a €10 charge for each lost/damaged key.
Please make sure to return all the keys by 11 AM upon your check-out.
Please note that any special requests are subject to availability and additional charges may apply.
Please note that none of the rooms are suitable for wheelchair users.
Only some rooms may be suitable for guests with reduced mobility.
Shared dorms feature bunk beds and triple bunk beds.
Al check-in sono richiesti un documento d'identità con foto e una carta di credito.
Le richieste speciali sono soggette a disponibilità e possono comportare costi aggiuntivi.
Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale.
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