A valid photo ID (passport, driver’s license, or EU National ID) is required at check-in.
Please note we do not take PPS cards, Student ID or Blue cards.
Payment must be made via a credit card corresponding to the name on the booking.
Cancellation policy:
Free cancellation up to 3 days before arrival.
Cancellations within 3 days of arrival will be charged the full reservation amount.
No-shows are charged the same as late cancellations (full price of stay).
Groups (8+ people): Different booking policies and terms apply.
Outstanding balance is payable 4 weeks before arrival.
All payments are non-refundable.
Groups (4+ people): A refundable security deposit may be required.
Payable on arrival via credit card pre-authorisation.
Fully refundable on departure, subject to adherence to house rules.
Charges & payments:
All reservations are charged 3 days before arrival (per cancellation policy).
No cash payments accepted.
Age restrictions:
Guests under 18 are not allowed in shared dormitories.
They must book a private room with an accompanying adult.
Booking a shared dorm as a minor will result in a cancellation fee.
Fines & penalties:
Any damages to the property will result in a fine of up to €200.00.
Tampering with fire equipment will result in immediate expulsion and repair fees.
Smoking on site will incur an additional €150 charge.
Other details:
Towels are not included in the rate; available to rent for €3 each.
Alcohol consumption is not permitted anywhere on the property.
Reception is open 24 hours.
Management reserves the right to refuse entry.
Para el registro de entrada, es obligatorio presentar un documento de identidad y tarjeta de crédito válidos.
Las peticiones especiales están sujetas a disponibilidad y pueden conllevar suplementos.
El alojamiento se encuentra en una zona concurrida, por lo que puede haber algo de ruido.
Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.
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